Here are examples of current client operations:
- Chatbot Development
- Machine Learning
- Social Media Intelligence
AI Enabled Services
XMC provides simplified and cost-effective solutions by integrating technologies and talent.
Today, artificial intelligence such as chatbots is really starting to make an impact in the customer service industry. More businesses are in corporating AI in how they interact with customers to build and improve relationships. AI gives businesses the ability to do more like real time personal responses, accurate information, faster processing, data collection and analysis, thus improving customer experience
XMC works with businesses to invest in the right scalable solutions and services to help you achieve your business objectives faster and deliver continuous innovation and growth.
XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.
“We created a software development team with XMC BPO in Philippines. Right from the beginning we mixed our teams in the US with our team in Philippines. It worked perfectly. Now we are expanding in both countries.”
Quote from an existing client