The use of payment cards on both in-store and online transactions have been rapidly increasing for the past several years. In the US, statistics show that Americans own an average of 4 credit cards.
In the field of Business Process Outsourcing, without a doubt – you get to talk with a lot of people. And by people, this means you get to encounter different types of personalities, voices, opinions, and at times, you may even acquire a bit of your customer’s personal struggles.
The most common information that most people look into whether they are just browsing or intentionally searching a brand, shop or product are the reviews.