Our experts help you mix your business culture, industry best practices and our country’s local culture not only to recruit the best possible team but to help get to where you are going, with ease.
Becoming a mid-size operation requires the right recruitment, people development and training in a world class environment.
‘At XMC BPO, we specialize in doing just that.’
Here are examples of current client operations:
Data entry as part of a 24/7 operation providing worldwide support
Shared services support
Internet help desk
Account validation and verification
Provisioning, contract administration and support for commercial clients
Accounting and general ledger support
XMC BPO features a unique business model that makes it easy for companies of any size to establish their own nearshore BPO (Business Process Outsourcing) or back office support operation in Mexico. XMC BPO connects you to Mexico’s top rated bi-lingual talent that you require to make your operation a success.
Your BPO or back office support operation is considered captive since you will have the opportunity to manage it the way you see fit and emulate the successes of your current operations.
With XMC BPO, you have the option of establishing a mid operation with a dedicated office that is built to suit your exact needs for as many employees as you need.
XMC BPO’s clients can practically perform any business process in their operation. From data entry for healthcare to provisioning of mobile telephones to support complex telecom systems, our model allows you to tap on the right talent, which combined with your control and our bundle of services, makes the perfect combination.
Your BPO or back office support team is recruited by us to your exact specifications and you make the hiring decision just as you would in your internal operation. Your team is trained by you and follows your instruction. XMC BPO’s locations operate in the same time zones as the US.
Quick Facts Mid-Size Operations
Number of people working for Mid-Size Teams
Avg Total Cost per Hour of BPO Operation
Avg People in XMC BPO Small Operations
“XMC BPO took us to the talent market in Philippines and helped us understand what we were going to be able to do. Working together helped us grow from our initial plan of 8 people, to over 90. We grew back home, we grew with XMC BPO”
Quote from an existing client
Watch our video (below) that highlights a captive BPO Operation supported by XMC BPO. You may also view case studies that highlight actual XMC BPO clients. Compare the XMC BPO model to your current outsourcing options.