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A service designed for helping small and medium businesses reach their true potential and stay competitive in the marketplace


Intugo’s Engagement Team increases your nearshore and core teams productivity, while back-office tasks become more efficient.

Engagement Services

Analyze Back Office

Define business objectives, identify processes, and create a shared vision to successfully implement operation.

Engagement Services

Workflow Development

Develop a collective an structured team, establish communication channels, and access technology needs to create a positive impact on the workflow.

Engagement Services

Develop & Train Back Office Team

Develop job profiles, conduct interviews, and implement knowledge, skills and behavior assessments.

Engagement Services

Optimize & Evaluate KPI’s

Optimize resources to maximize talent by benchmarking performance and reengineer/improve procedures, where necessary.

Quick Facts About Intugo

+90

Positions in our total head count

90%

Of our operations are bilingual

100%

Recruiting from all over Mexico

4

Coworking facilities

I found Intugo’s Engagement Team to be highly capable, competent and easy to work with. They delivered an execution plan to build and develop our nearshore team in Mexico with the best interests of our State side operation in mind. I relied on my Engagement Leader to carry the ball to ensure our teams had established communication channels and were well trained on their respective functions so we could launch quickly. The Engagement team came through! They leveraged the tools we had in-house to transfer the targeted tasks seemlessly from our Customer Operations Team to our nearshore team, we launched new customer growth initiatives in half the time from previous years.”

 

Neil Chamness | VP of Finance & Corporate Operations | Carlin Group

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