Industries

Finance

XMC is in the forefront of consistently providing and exceeding industry standard service in Finance.

The exponential growth of the events and media industry provides consumers a lot of choices. In today’s world, all are now just a few simple clicks away and customer support needs to keep up to stand out. From websites and customer portals to after sales real time support, creating a rich, connected, and personalized experiences will captivate consumers and keep them coming back for more. Contactless service with almost zero downtime is the new standard for customer success. With this new standard, new business models, including increasing digital channels, improved websites and portals, making products and services more perceptive, and finding the right balance between talent and technology is a must. Our solutions help financial institutions acclimate to digital transformation, deliver higher value engagement for customers, and adapt to new customer expectations.

At XMC, we recognize security and dependability in providing great service are extremely important to customers especially in today’s world. XMC has the accreditations such as PCI and SOC II, and technology required to keep customer data and finances secure, mitigate risk and ensure compliance.

Here are examples of current client operations:

Bookkeeping and Accounting
Document Processing and Management
After Hours Support
Software Development
Revenue Management
Customer Relations Management
Chat and Email Support
Website Design and Development

XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.

“We created a software development team with XMC BPO in Philippines. Right from the beginning we mixed our teams in the US with our team in Philippines. It worked perfectly. Now we are expanding in both countries.”

Quote from an existing client

Our Case Studies

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