In today’s environment, health concerns, stay-at-home orders and economic unpredictability led to fewer buyers looking for homes and fewer sellers willing to list their properties or allow strangers to enter their homes for viewing. For real estate agents, proper timing - now more than ever - is often the difference between just another prospect and a significant sale. The ability to provide time-sensitive information, address client concerns, advertise new properties and quickly adapting to changing market trends and technologies is enhanced with impeccable timing. Real estate firms are turning to service providers mainly to lower operational costs, increase efficiency, increase focus on core competencies, improve service consistency, and gain access to best practices and technology.
XMC offers support from property management to revenue management, and everything in between. We will tailor our solution by integrating technology and talent to meet the needs of your individual agency.
Here are examples of current client operations:
Customer Support and After Hours Answering
Chat and Email Support
Web Design and Software Development
Billing and Collections
XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.
We created a software development team with XMC BPO in Philippines. Right from the beginning we mixed our teams in the US with our team in Philippines. It worked perfectly. Now we are expanding in both countries.”
Quote from an existing client