AI Enabled Services

Leverage AI to enhance efficiency, accuracy, and cost-effectiveness.

The world is increasingly becoming digitized. Businesses are recognizing the value of incorporating Information Technology into their operations. With the rise of chatbots and voice recognition systems, the possibilities of providing a more customized approach to serving customers are endless. These innovations have provided businesses with a more efficient way to interact with our customers and outsourcing solutions for companies.

Chatbots can automate customer service inquiries and provide immediate assistance to customers whenever and wherever they may be. With natural language processing and machine learning algorithms, these bots can understand and respond to customers’ inquiries personally and engagingly.

On the other hand, voice recognition systems allow customers to interact with businesses using voice. This technology is instrumental in industries such as healthcare, where patients have limited mobility and require assistance accessing information.

At XMC, we work with businesses to identify AI solutions and services that align with their unique goals and objectives. Our AI-enabled outsourcing solutions for companies help them achieve their objectives faster and deliver continuous innovation and growth.

350-400 sec

Customer Effort Reduction: Decreased effort thru incorporating chat support and chat bot technology. Alleviating wait time for less complex inquiries

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Fully Customizable App and Chatbot development

Agile & Flexible

Scalable solutions helping companies to achieve their objectives faster.

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Updated with the latest release in technology

Current Client Operations

Machine Learning

Machine learning is an exciting and rapidly evolving field that has the potential to revolutionize industries ranging from healthcare to finance to transportation. With its ability to process and analyze vast amounts of data, machine learning can help businesses make more informed decisions, improve efficiency, and develop new products and services. At XMC, our team of experts is dedicated to staying at the forefront of this cutting-edge technology, using the latest tools and techniques to deliver AI-enabled outsourcing solutions for companies that meet their unique needs.

Chatbot Development

Developing chatbots has become increasingly important in today’s digital age, as businesses strive to provide seamless customer experiences and automate routine tasks. At XMC, we not only specialize in chatbot development, but we also utilize the latest technologies and best practices to create intelligent chatbots that can understand and respond to customer inquiries, personalize interactions, and ultimately improve overall customer satisfaction. Our team of experts is dedicated to creating chatbots that not only meet but exceed our clients’ expectations, and we pride ourselves on delivering high-quality solutions that drive business growth.

Social Media Intelligence

XMC’s social media intelligence services are designed to provide businesses with valuable insights into their target audience and social media performance. These insights can be used to inform data-driven decisions that can improve business outcomes, such as increasing brand awareness, improving customer satisfaction, and driving sales growth.

The current chatbot we have was created by XMC BPO, which revolutionized the way our business interacts with our customers. They created a chatbot that is responsive, informative, and capable of handling a wide range of customer inquiries.

Technology Partner

What Sets Us Apart

XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.

Technology

To support an extensive variety of projects and workflows, our team of professionals utilizes the best tools.

Security

For sensitive data or compliance requirements, we provide enterprise-level security options.

Scale

Our company has the capacity to source top-notch employees globally since we have facilities and people all around the world.