XMC: Discover the Difference
Your Brand, Your Customers, Our Expertise. Building connections that last.
The Perfect Blend of People and Technology
Our aspiration for growth fuels our commitment to promoting employee talent. We firmly believe that prioritizing our employees in our decisions and accomplishments is crucial to achieving success. We have the perfect combination of talent and technology; we thrive on developing them, aside from innovating processes that help our clients achieve results. We recognize the value that each can bring to the table and use them together in a way that maximizes their combined potential. By doing so, we create a world in which technology can work for us and empower people to achieve great things.
We are committed to providing the best BPO solutions for businesses, transparent and competitive pricing, and work closely with our clients to understand their needs and develop customized pricing models that align with their budget and goals. Whether it’s a short-term or long-term engagement, we deliver value and maximize cost savings for our clients.
We are the home of the champions. Our Fortune 500 client consistently awards us as the “Best Vendor”. This company’s history of achieving high-quality results and positive outcomes is an attestation of our expertise and being the best BPO solutions for businesses.
Top 5% Talent
Our team has extensive industry experience and expertise, allowing us to provide our clients with the best possible solutions. We maintain high standards for evaluating and recruiting the team, as well as tailored training programs to meet our clients’ specific needs. Through our rigorous coaching and development framework, we specialize in hiring and retaining the top 5% of our talent pool. Our global delivery centers are located in different cities, and our agents have diverse cultural backgrounds, enabling them to adapt to whoever they are communicating with. We take pride in the neutral accent of our talent pool, which helps us convey our messages professionally and clearly to our customers. Our ability to hire and retain top talent sets us apart in the industry, making us the best BPO solutions for businesses and an attractive service provider for Fortune 500 companies.
We are Omnichannel
Class A Infrastructure
A Visionary Culture
We believe in keeping things simple and effective, so you can rest assured that we’ll always find the easiest, most efficient way to achieve your goals. Because at XMC, together we win!