xmcbpo logo

Together We Win

Simplified and cost-effective BPO services by integrating technologies and talent.

Average CSAT for all campaigns
0 %
Average productivity
0 %
Average quality score
0 %
New client win rate
0 %

Setting the Standard in Cost-effective BPO Services and Solutions

We have won numerous “BEST VENDOR” awards from our Fortune 500 Clients. We WOW you with dependable performance, our ability to hit all metrics consistently gives you confidence in us. Our client’s appreciation is a strong attestation to our ability.

Success and Case Studies

Increase in Conversion
0 %
Increase in Utilization
0 %
Improved agent retention
0 %
Improved Net Promoter Score
0 %
CSAT Improvement
0 %
Decrease in service repair cost
0 %

We Take Privacy and Security Seriously

Our offices are equipped with logical and physical security. Firewalls, access controls, data encryption, and intrusion and detection systems are in place to ensure that we protect our customers, clients, and their businesses from cybersecurity threats. Our security cameras, biometric authentication, and security guards provide physical security to prevent access to sensitive information. We are compliant with Global IT protocols (HIPAA, SOC 2, PCI DSS). The team also receives periodic training and refreshers to ensure understanding and awareness of complying with our privacy and information security standards. With this, we ensure that we promote a safer and more trustworthy environment and digital ecosystem.

SOC 2 Certified

Security is our top priority. We are SOC2 compliant and apply the highest security standards to our cloud infrastructure.

PCI DSS Compliant

All files and data is encrypted using Advanced Encryption Standard (AES)

HIPAA Compliant

We ensure partner ePHI privacy and security per HIPAA regulations.

Our Blog

Read our updates and valuable perspectives on the BPO industry and the digital space.

The world has increasingly become interconnected thanks to technology. In effect,  businesses can now operate across borders, serving customers from […]

The world has increasingly become interconnected thanks to technology. In effect,  businesses can now operate across borders, serving customers from […]

We work side by side to ensure growth and positive results in the simplest and most effective way possible.

Providing simplified and cost-effective BPO services to real-world scenarios by applying technology, knowledge, and hard work.

Please enable JavaScript in your browser to complete this form.
Scroll to Top