Setting the Standard in Cost-effective BPO Services and Solutions
We have won numerous “BEST VENDOR” awards from our Fortune 500 Clients. We WOW you with dependable performance, our ability to hit all metrics consistently gives you confidence in us. Our client’s appreciation is a strong attestation to our ability.
Success and Case Studies
We Take Privacy and Security Seriously
Our offices are equipped with logical and physical security. Firewalls, access controls, data encryption, and intrusion and detection systems are in place to ensure that we protect our customers, clients, and their businesses from cybersecurity threats. Our security cameras, biometric authentication, and security guards provide physical security to prevent access to sensitive information. We are compliant with Global IT protocols (HIPAA, SOC 2, PCI DSS). The team also receives periodic training and refreshers to ensure understanding and awareness of complying with our privacy and information security standards. With this, we ensure that we promote a safer and more trustworthy environment and digital ecosystem.
SOC 2 Certified
Security is our top priority. We are SOC2 compliant and apply the highest security standards to our cloud infrastructure.
PCI DSS Compliant
All files and data is encrypted using Advanced Encryption Standard (AES)
HIPAA Compliant
We ensure partner ePHI privacy and security per HIPAA regulations.
Safeguarding sensitive customer data is very important now that the digital world is the way forward. PCI-DSS compliance for data […]
Safeguarding sensitive customer data is very important now that the digital world is the way forward. PCI-DSS compliance for data […]
The healthcare industry heavily relies on cybersecurity measures to protect sensitive patient data. The Health Insurance Portability and Accountability Act […]
BPO services handle sensitive client data on a daily basis, which is why cybersecurity in BPO operations is important. A […]
Customer loyalty is very fundamental. A key metric for measuring this loyalty is your Net Promoter Score (NPS). This single […]
It is not common knowledge that high agent retention is a huge factor in success in the BPO industry. When […]
Given this day and age, businesses of all kinds are constantly striving to increase sales. But enhancing sales performance through […]
Back office operations, often unseen by clients, play a massive role in ensuring a company runs smoothly and efficiently. Effective […]
We work side by side to ensure growth and positive results in the simplest and most effective way possible.
Providing simplified and cost-effective BPO services to real-world scenarios by applying technology, knowledge, and hard work.