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Media company achieves 30% increase in sales & increases net lead utilization by 80%

One of the largest publicly listed media companies in North America and it’s investors were looking forward to revival of its category with ambitious growth targets.

Increase in Conversion

0 %

Increase in Utilization

0 %

Customers Served

0 M

Maximizing performance results through increased leadership competency

Revamped ticket management process to eliminate unnecessary cost to service centers

Combining tactical and strategic actions to impact immediate results

Strengthening support empowerment through automated history review

Improved market share and customer experience by effectively utilizing CRM tools

The Impact and Opportunities of Mobile Applications during the Pandemic.

Real-time Warranty Validation: Reducing Customer Effort in Scheduling Service Calls

Stimulus Package Disbursements - Assisting account holders thru time of crisis.

We work side by side to ensure growth and positive results in the simplest and most effective way possible.

Providing simplified and cost-effective BPO services to real-world scenarios by applying technology, knowledge, and hard work.