A regional bank in the Central States of the US with 1000 branches in 11 states, it provides consumers with a comprehensive suite of banking, payments, and wealth and risk management products and services.
During the pandemic the federal government approved the CARES Act of 2020, which aims to provide aid to citizens due to the economic fall out brought by the pandemic. As a financial institution all stimulus checks will be routed thru direct deposits and they must be ready for the outpour of inquiries and process that will take place. With thousands of account holders whose accounts are the primary
recipient of the payments, we saw an opportunity on how we can help our partner streamline distribution and provide forgiveness to those with pending overdraft charges.