Back Office Solutions

Easing your workload by providing world-class solutions.

Efficient back office solutions ensure that the company’s daily activities run smoothly and that its core business functions effectively.

A well-managed back-office solution enhances workplace productivity and helps reduce costs and increase profitability.

As businesses grow, they face increasing resource demands, including time and workforce. If not reviewed, this can lead to a backlog of non-core tasks that must be completed, such as data entry, order management, content moderation, and a lot more. These tasks may seem trivial, but they are critical to the smooth running of the business.

At XMC, we understand the importance of these tasks and how they impact our clients’ operations. We offer a tailored back-office solution that integrates technology and talent to help manage these tasks effectively. By doing so, our clients can focus on their core business functions which drive growth and profitability.

We recognize the importance of workplace efficiency in delivering results on time. By streamlining back-office administration, we help our clients drive productivity and performance, resulting to operational efficiency and savings.

Efficiency & Savings

Helping our clients manage their workload

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Current Client Operations

Customer Relationship Management

Strategy, process, or technology used by businesses to manage their interactions with customers and potential customers. The goal of CRM is to improve customer satisfaction, retention, and loyalty by understanding their needs and preferences, and providing personalized and relevant experiences.

Data Entry, Management and Reporting

Data entry is often a repetitive and time-consuming task that requires accuracy and attention to detail. It is used in many industries and can involve entering data into databases, spreadsheets, or other software programs. Data entry is an essential component of many business operations.

Supply Chain Management

Effective supply chain management ensures that products or services are delivered to customers in a timely, cost-effective, and efficient manner. It involves collaboration between suppliers, manufacturers, distributors, retailers, and customers to optimize the flow of goods and services.

Web Design and Development

Web design and development go hand in hand, and they are crucial in creating a successful website that is not only visually appealing but also functional and optimized for search engines. A well-designed and developed website can help businesses establish their online presence.

Finance and Accounting

Finance and accounting are two closely related fields that deal with managing and tracking financial information. Finance is the study of how individuals and organizations manage money, including investments, lending, and borrowing. Accounting, on the other hand, is the process of recording, classifying, and summarizing financial transactions to produce financial statements.

Graphic Design and Artwork

Graphic design and artwork play a vital role in branding, marketing, and advertising for businesses and organizations. A well-designed and visually appealing graphic or artwork can help communicate ideas, emotions, or information effectively and create a lasting impression on the audience.

We badly needed a revamp for our company's website. The goal was to have a new page that is more user-friendly and optimized for search engines. XMC BPO definitely delivered to our needs. They came up with a sleek and efficient website that perfectly represents our brand.

Technology Partner

What Sets Us Apart

Synergy of Operational Efficiency and Customer Experience

Industry leading operational efficiency is a crucial cornerstone of exceptional customer experience. When a business operates efficiently, it can meet customer demands quickly and reliably, while minimizing errors and delays. This helps to build customer trust and loyalty, and can lead to increased revenue and profitability. By investing in operational efficiency, businesses can create a foundation for exceptional customer experiences that will drive growth and success in the long term.

Rapid, Sustained, and Uncompromised Growth

Carefully selecting an outsourcing partner for your back-office tasks is crucial to achieving growth. At XMC, we give expert assistance not only on the trivial tasks that our clients need help with but also help in providing insights to help you come up with a sound business decision. Aside from leveraging the cost-saving benefit, an outsourced back office can provide you with more focus on the core functions of the business as well as mitigate operational and financial risks by avoiding costly mistakes and compliance with regulations and industry standards.

People-First. Period.

Our vision of growth is centered around responsible leadership and people development, our company places a high value on ethical and sustainable practices while also investing in the growth and development of its employees. Together, responsible leadership and people development can help the company achieve its goals in a sustainable and ethical way. By prioritizing the well-being of its stakeholders and investing in its employees, the company together with our employees, can build a strong foundation for growth and success in the long term.