Back Office Solutions

XMC provides simplified and cost-effective solutions by integrating technologies and talent.

We understand that every part of a business is critical, including back-office.

A company’s back-office basically serves as their underlying support structure, carrying out tasks that are not necessarily related to the company’s core business but are important in making sure that the business runs smoothly. However, as your business grows, so does the amount of your administrative tasks. Recurring tasks like data entry, order management and photo editing may not always be appealing as it is time consuming, but it is important that they don’t get put on hold. We help our clients manage workload by providing them with solutions by integrating technology and talent. We offer specific back-office solutions based on each step of the customer lifecycle. We also take information security seriously, so our back-office solutions are created with a strong understanding of security and compliance standards. XMC has the accreditations such as PCI and SOC II, and technology required to keep data and information secure, mitigate risk and ensure compliance.

Workplace efficiency is important in delivering results on time. XMC helps in streamlining back-office administration that drives both productivity and performance resulting in operational efficiency and savings.

Here are examples of current client operations:

XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.

“We created a software development team with XMC BPO in Philippines. Right from the beginning we mixed our teams in the US with our team in Philippines. It worked perfectly. Now we are expanding in both countries.”
Quote from an existing client

As your extension, we work side by side to ensure growth and positive results in the simplest and most effective way possible.

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