Case StudY: Retail Banking
Strengthening support empowerment through automated history review
The client is a regional bank in the central part of the US. They cater to personal banking needs, loans, and mortgages to ninety percent of the central region.
The institution posts a monthly credit and adjustment waiver of twenty seven percent. They needed help in decreasing the adjustments given to account holders, by doing this they will be able to provide healthy balance and consistency on their revenue.
Improvement on adjustments and waivers since launch in May
Growth by channeling the cost saved to other products and services
$ 0 K
YTD Cost Savings