Industries

Media and Telecom

XMC is in the forefront of consistently providing and exceeding industry standard service in media and telecom.

The exponential growth of the events and media industry provides consumers a lot of choices. In today’s world, all are now just a few simple clicks away and customer support needs to keep up to stand out. From websites and customer portals to after sales real time support, creating a rich, connected, and personalized experiences will captivate consumers and keep them coming back for more.

With an attention to ease of use of websites and applications, customer interactions and data security our priority, we create simplified solutions by combining technologies and knowledge.

Here are examples of current client operations:

Web Design and Development
Graphic Design and Artwork
Product, Image and Catalogue Data Entry
IT Support
Customer Relationship Management
Complaint Management
Chat and Email Support
Refunds and Exchanges
After-Hours and Overflow Answering through Chat or Phone
Data Entry, Management and Reporting

XMC provides businesses of all sizes with a multitude of different services. While a traditional outsourcing company may focus solely on customer service we have expanded our services to multiple areas ranging from but not limited to information technology services, back office support, B2B or B2C sales, bookkeeping and accounting services, lead generation, revenue management, social media and website management, graphic design and web development. With this expanded focus, we are able to provide businesses with tremendous cost savings.

“We were looking for a partner who could meet our outbound sales targets on a consistent basis, XMC not only met our targets but winners of TOP In Sales Trophy every quarter since the start of the relationship.”

– Largest Entertainment Co in its category

Our Case Studies

Retail & E-commerce

Drive conversion of site visitors into contacts and ultimately customers

Media & Telecom

We provide software solutions to: E-Commerce, Insurance, Logistics, Human Resources, Legal, Manufacturing, Health and Retail verticals.

AI Enabled Solutions

Showcase company core services, web app features and introduction on how the fulfillment system works